Polityki prywatności i stosowania plików cookies

Effective date: 22.03.2026

This Privacy and Cookies Policy applies to users of the website: .

The controller of your personal data is F.H.U. HOTEL GÓRSKO mgr inż. Maria Sadkiewicz-Bill, ul. Górsko 14/16, 32-020 Wieliczka, Poland, phone: +48 12 278 39 27, e-mail: biuro@hotelgorsko.pl.

The controller has not appointed a Data Protection Officer.

What data may we process?

We may process data you provide when contacting us, making an inquiry, sending a booking request, using forms on the website, or browsing the website.

This may include in particular:

• name and surname,
• phone number,
• e-mail address,
• booking or inquiry details,
• IP address,
• cookie-related data.

Why do we process your data?

We process personal data in order to:

• respond to your inquiries,
• handle booking requests and provide services,
• perform contracts,
• meet legal and accounting obligations,
• protect against possible claims,
• improve the website and analyze traffic,
• carry out marketing activities if you have given your consent.

Legal basis

Your data is processed on the basis of:

• necessity to take steps before entering into a contract or to perform a contract,
• compliance with legal obligations,
• our legitimate interest, for example communication, security, statistics and claim protection,
• your consent, where required, especially for marketing or optional cookies.

How long do we keep your data?

We keep personal data only for as long as necessary for the purpose for which it was collected, and afterwards for the period required by law or necessary to protect legal claims.

Who may receive your data?

Your data may be shared with trusted service providers supporting our business, such as website providers, IT providers, booking system providers, analytics or marketing tool providers, accounting or legal service providers, and public authorities where required by law.

Your rights

You have the right to:

• access your data,
• correct your data,
• delete your data,
• restrict processing,
• object to processing,
• withdraw consent at any time,
• lodge a complaint with the competent supervisory authority.

Cookies

Our website uses cookies and similar technologies to ensure proper operation, remember preferences, analyze website traffic, and support marketing activities if you have given consent.

We use the following types of cookies:

• Necessary cookies – required for the proper functioning of the website.
• Analytics cookies – help us understand how users interact with the website.
• Marketing cookies – support advertising and measuring campaign effectiveness.

You can manage your cookie preferences through the cookie banner displayed on the website or through your browser settings.

Contact

If you have questions about privacy or personal data, please contact us at: biuro@hotelgorsko.pl.